Privacy Policy
Effective Date: 12/1/2025
1. Introduction
BioGlow, LLC (“BioGlow,” “we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and share your information when you:
• Visit our website
• Purchase products
• Submit forms
• Engage with our content
• Use any of our digital tools or future mobile applications
By using our website or services, you agree to the practices described in this Policy.
2. Information We Collect
A. Information You Provide to Us Directly
We may collect personal information you voluntarily share, including:
• Name
• Email address
• Phone number
• Billing address & shipping address
• Payment information (processed securely through BarterPay)
• Account information (if you create one)
• Any data submitted through forms, quizzes, or customer support
B. Information Collected Automatically
When you interact with our site, we may automatically collect:
• IP address
• Device information
• Browser type
• Cookies & tracking data
• Pages visited & time spent on site
• Referring URLs
C. Health or Wellness Information
If you choose to log wellness data, progress notes, or peptide usage through future BioGlow digital tools or apps, this information is stored securely and never sold.
3. How We Use Your Information
We use personal information to:
• Process and fulfill orders
• Provide customer support
• Improve website performance & functionality
• Send updates, promotions, or important service-related notices
• Personalize your experience
• Provide wellness tracking tools (for future app users)
• Comply with legal, regulatory, or security requirements
We do not sell your personal data. Ever.
4. How We Share Information
We may share your information with:
A. Service Providers
Trusted third parties who assist with:
• Payment processing
• Email marketing
• Website hosting
• Shipping or order fulfillment
• Analytics and performance tracking
These providers only receive the information necessary to perform their service.
B. Legal Requirements
We may disclose information if required by law or to protect our rights, customers, or services.
We do not sell, rent, or trade customer information.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Improve site function
• Personalize content
• Analyze website traffic
• Enhance user experience
You can modify cookie settings in your browser at any time.
6. Data Storage & Security
We implement industry-standard measures to protect your information, including:
• Encrypted payment processing
• Secure servers
• Access-controlled systems
• Regular security reviews
However, no online system is 100% secure.
By using our site, you acknowledge this risk.
7. Your Rights & Choices
Depending on your location, you may have the right to:
• Access the personal data we store
• Update or correct your information
• Request deletion of your data
• Opt out of marketing emails
• Disable cookies
• Request a copy of your data (data portability)
To exercise these rights, email us at:
8. Email & Marketing Communications
If you join our mailing list, we may send:
• Promotions
• Educational content
• Product updates
• Launch notifications
You may unsubscribe at any time by clicking “unsubscribe” in any email.
9. Children’s Privacy
BioGlow does not knowingly collect information from individuals under 18.
If this occurs unintentionally, we will delete the information promptly. We have added an age-verification prompt to enter the site to ensure this does not happen.
10. International Users
If you access our services from outside the United States, you agree that your information may be transferred to and processed in the U.S.
Please note that, at this time, BioGlow does not ship products internationally at this time. Digital products are available for purchase worldwide.
11. Third-Party Links
Our website may link to external websites.
We are not responsible for the privacy practices or content of those sites.
12. Updates to This Policy
We may update this Privacy Policy as needed.
Changes will be posted on this page with a new effective date.
13. Contact Us
For any questions about this Privacy Policy or your data, contact:
BioGlow, LLC